Support for Members in Europe
Utility Relief Assistance Loan
Financial relief for high European utility bills
Relief for Unexpected High Utility Costs
The Overseas Utility Relief Assistance Loan helps members stationed at USAG Benelux and USAG Wiesbaden manage rising utility costs without the added pressure of high-interest payments.
Interest-Free Loan Option
0.00% APR for 12 months
Flexible Loan Amounts
Borrow between $500 and $5,000
Easy Payment Processing
Payments are made directly to your utility provider
How to Apply for a Utility Relief Assistance Loan
To apply for a Utility Relief Assistance Loan, you must be a member of Andrews Federal and reside within USAG Benelux or USAG Wiesbaden. You'll need to:
- Provide a current utility bill
- Provide roof of income
- Apply through Digital Banking or at one of our Andrews Federal overseas branches
Once the loan is approved, payments will made directly to your utility company using Euro Bill Pay.
Your Questions. Answered.
Frequently Asked Questions about the Utility Relief Assistance Loan
Learn more about how this loan works and how you can use it to handle unexpected costs.
Who is eligible for the Utility Relief Assistance Loan?
You must be an Andrews Federal Credit Union member, live in USAG Benelux or USAG Wiesbaden, have a valid U.S. Social Security Number, and provide proof of income and a current utility bill.
What is the interest rate for this loan?
The loan features a 0.00% Annual Percentage Rate (APR) for qualified borrowers for up to 12 months.
Can I refinance an existing Andrews Federal loan with this loan?
No – existing loans from Andrews Federal cannot be refinanced through the Utility Relief Assistance Loan program.
Is my Utility Relief Assistance Loan eligible for Skip-A-Payment?
No, these loans are not eligible for Skip-A-Payment promotions.
Quick Links
Financial Assistance Options
Andrews Federal offers financial assistance options to support you when you need it most.
Overseas Utility Relief Assistance Grant
Get support with essential utility costs through the Overseas Utility Relief Assistance Grant.
Visit a Branch
Find the location nearest you.
- APR = Annual Percentage Rate
- 0.00% APR available for up to 12 months for qualified borrowers
- Minimum loan amount: $500; Maximum: $5,000
- Loan proceeds paid directly to utility providers via Euro Bill Pay
- Example: Borrow $1,000 for 6 months = $166.67/month at 0.00% APR
- Must be a member of Andrews Federal Credit Union in good standing to apply
- Terms subject to credit approval and may change without notice