Support for Unexpected High Utility Costs

Utility Relief Assistance Grant

Assistance for members faced with unexpected high utility costs in Europe

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Overseas Utility Relief Assistance Grant

Support for Paying High European Utility Bills

The Overseas Utility Relief Assistance Grant helps members in USAG Wiesbaden and USAG Benelux manage rising utility bills with up to $2,500 in non-repayable assistance. Designed for those facing financial hardship, this program offers assistance once all other available local support is explored, including garrison relief programs and the Andrews Federal Utility Relief Loan.

Grant Details

Andrews Federal is committed to supporting community members through this unexpected hardship. The credit union has pledged grant funds to support military and DOD families struggling with the cost of exorbitant utility bills. To qualify for an Overseas Utility Relief Assistance grant, you must:

Be a member in good standing
Reside in USAG Benelux or USAG Wiesbaden
Have pursued other avenues for coverage of expenses, including garrison relief programs and the Andrews Federal Overseas Utility Relief Assistance Loan
Complete a budgeting consultation through our partner, Greenpath Financial Wellness

Andrews Federal may provide one grant of up to $2,500 in relief per household (not to exceed the total amount of the utility bills).

How to Apply

Apply for a grant online or by visiting one of our overseas branches. You will be asked to provide a copy of your utility bill, proof of income, as well as supporting documentation. A Euro Bill Payment will be made to the utility company by Andrews Federal.

Grants will be given to households who are unable to secure an Overseas Utility Relief Assistance Loan to cover their bills. To get more information about the loan process, visit our Overseas Utility Relief Assistance Loan page.

Your Questions. Answered.

Frequently Asked Questions about Utility Relief

Learn more about how the Utility Relief Assistance Grant program works, and how we support you through tough times.

Do I qualify for the Utility Relief Assistance Grant?

To qualify, you must be an Andrews Federal member living in USAG Benelux or USAG Wiesbaden, have no losses on record with the credit union, hold at least $5 in savings, and be unable to qualify for/exceed the maximum limit for the Utility Relief Loan. You must also complete a GreenPath budgeting session and have attempted other relief resources.

Is repayment of the grant required?

No – this is a grant, not a loan. If approved, the funds will be paid directly to your utility company and do not need to be repaid.

Can I receive more than one grant?

There is a limit of one grant per household, and the amount cannot exceed your actual utility bill.

Can I use this grant if I live outside the supported areas?

This grant is only available to members stationed at USAG Benelux or USAG Wiesbaden. If you need financial assistance for other unexpected situations, your garrison may have programs set up. You may also be able to benefit from our Financial Assistance Options.

Quick Links

Financial Assistance Options

Andrews Federal offers financial assistance options to support you when you need it most.

Utility Relief Assistance Loan

Get help covering essential bills with a Utility Relief Assistance Loan from Andrews Federal.

Community

We’re more than a credit union—we’re a partner in the communities we serve.

We do business in accordance with the Equal Credit Opportunity Act. To qualify:

Must be a current Andrews Federal member with at least $5 in a savings account
No prior financial losses to the credit union
Must reside in USAG Benelux or USAG Wiesbaden
Must complete GreenPath budgeting session and attempt other relief options
Grant maximum is $2,500 or total of submitted utility bills, whichever is lower
One grant per household
Funds paid directly to utility provider via Euro Bill Pay