Personalized Support—In Branch or Virtually
Schedule an Appointment
Schedule a one-on-one appointment—meet in person or online for expert guidance at your convenience.
A Convenient Way to Access the Support You Need
Schedule a one-on-one appointment with our knowledgeable branch staff—either in person or virtually—for expert guidance and account servicing tailored to your needs. Whether you’re opening a new account, servicing your account or loan, planning for a mortgage, or setting up savings goals, our team is here to help. Walk-ins are always welcome, but scheduling ahead ensures dedicated time and personalized support at your convenience.
Your Questions. Answered.
Frequently Asked Questions about Scheduling Appointments
Learn more about scheduling appointments.
Can I book an appointment online at a branch?
You can book an appointment online with our stateside and overseas branches. Book your appointment now.
Where are your locations?
MD, DC & VA
Suitland, MD
Joint Base Andrews, MD
Upper Marlboro, MD
Waldorf, MD
Washington, D.C. - SE
Alexandria, VA
Springfield, VA - West Springfield
New Jersey
Burlington, NJ
Joint Base MDL, NJ
Mt. Laurel, NJ
Overseas
Wiesbaden, Germany
Hainerberg, Germany
Brunssum, the Netherlands
Brussels, Belgium
Chièvres, Belgium
What are the maximum daily ATM and POS limits?
The daily ATM cash withdrawal limit is $1000. For Point of Sale (POS) purchases where a PIN is required, the daily limit is $1,000. For POS purchases that do not require a PIN, the daily limit is $3,000. There is a limit of 25 Visa purchase transactions per day.
Can I cash in coins at the credit union?
Members can conveniently cash in coins using our coin counting machines, available at the following branches: Alexandria, VA; Suitland, MD; Joint Base Andrews; Waldorf, MD; Henson Ridge, DC; Upper Marlboro, MD; Burlington, NJ; JBMDL; and Mt. Laurel, NJ.
Can I access my account at other credit unions?
Yes, through the CO-OP Shared Branch Network, Andrews Federal members will be able to complete some of the same transactions as if you were at an Andrews Federal branch. The CO-OP ATM network offers more than 30,000 no-fee ATMs, covering all 50 states and 10 countries. To find a Shared Branch near you and to confirm the services that are available, visit the Branches & ATMs page.
Does Andrews Federal participate in the Shared Branch Network?
Yes, through the CO-OP Shared Branch Network, Andrews Federal members will be able to complete some of the same transactions as if they were at an Andrews Federal branch. Guest members from other credit unions may access their accounts at our military base locations only. We have suspended service for non-Andrews credit union members at all other branch locations.
Do you offer cashier checks? If so, how much are they?
Members may obtain 1 free Official Check per day. Any additional Official Checks are $5.00 each.
Can I use ATMs for free?
Through the CO-OP ATM network, we offer over 30,000 no-fee ATMs, covering all 50 states and 10 countries. Use our ATM locator to find the nearest Andrews Federal or CO-OP ATM. There is a small $1.50 fee to use a non-Andrews Federal or non-CO-OP ATM.
